Job Title:      Business Analyst (Permanent)

Location:      Hybrid (1–2 days/week in either London or Southampton office)

Salary Range:      £60,000 – £65,000 DOE

Start Date:       ASAP (Ideally notice period of 1 month or less)

Company Overview:

A non-for-profit, purpose-driven global organisation operating in over 80 countries. The business is undergoing a significant transformation programme focused on streamlining internal systems and enhancing customer experience.

Team Structure & Reporting:

Reports to:    Lead Business Analyst

Team size:   Working alongside: 6–7 BA team members (mix of perm and contract

Role Overview:

This is a pivotal role within LR’s transformation programme. The successful BA will join early in a significant initiative focused on improving and potentially replacing the legacy “MAST” system used by LR’s surveyors. The role is ideal for someone with strong process analysis skills and an understanding of systems workflows and architectural principles.

Key Responsibilities:

Drive process mapping, optimisation, and simplification of the MAST system workflows

Work closely with architects to ensure BA outputs align with agreed architectural principles (e.g., avoiding redundancy, system logic consistency)

Collaborate with PMs to shape the business case and delivery strategy

Support system thinking and workflow logic without needing deep technical coding experience

Gather and analyse business requirements from a diverse range of stakeholders (e.g. surveyors, architects, senior management)

Assist with global standardisation efforts across LR’s transformation initiatives

Maintain stakeholder alignment, communicating appropriately based on audience (technical vs. non-technical)

Ensure BA deliverables support “Easy to do business with” goals aligned to LR’s customer experience strategy

Contribute to project delivery through the full lifecycle including post-go-live support

Essential Requirements:

• Proven experience as a Business Analyst in large/global organisations
• Demonstrated experience across full project lifecycle (discovery → delivery → post-support)
• Strong background in process analysis and business process improvement projects
• Experience of business case development, working at the early stages of a project
• Familiarity with architectural principles, systems workflows, and data understanding
• Strong interpersonal and influencing skills – able to challenge, persuade, and educate stakeholders globally
• Adaptive stakeholder engagement – able to switch tone and language for technical and non-technical audiences
• Previous experience working on global projects, ideally with a multi-country stakeholder base
• Strong ownership mindset – proactive, solutions-oriented, and delivery-driven
• Experience working in ambiguous environments, bringing structure and clarity
• Industry mix – not limited to finance or any one industry ; ideal candidates will have worked across multiple sectors (e.g., professional services, telecom, retail etc)
• Agile and Waterfall methodologies, bringing structure and best practice to how things are done
• Background in professional services or operational transformation projects is desirable

Cultural Fit:

• A self-starter who “asks for forgiveness, not permission”
• Someone who balances initiative with emotional intelligence and stakeholder sensitivity
• Comfortable being challenged and challenging others constructively
• Collaborative, open, and able to adapt in a fast-changing, complex global environment

Babington

Company Overview:

As one of the UK's largest and longest-established apprenticeship and training providers, we're proud to help organisations and individuals unlock their potential, and make skills really work for them.

Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years.

We’re privileged to help individuals unlock their potential and realise the value of their skills and talents.

We help build meaningful careers that give individuals security, satisfaction, and purpose – and in turn help organisations and wider industry meet the challenges of a changeable operating environment.

We exist to develop better futures: for organisations, individuals, and society. We help organisations solve their talent challenges and help our learners develop key skills and realise their potential. We’re one of the longest-established and largest apprenticeship and training providers in the UK, with a wealth of expertise and experience developing both technical excellence and the skills needed for rounded professional and personal success. Our services span apprenticeships, short qualifications, and professional training courses, as well as pre-employment and learner find – all underpinned by technology, data, and deep learning expertise. By unlocking potential and creating opportunity for people to be their best, we in turn help industry and society meet the challenges of today and tomorrow head on.

As a purpose-driven organisation, we’re all about the ‘why’. Babington is committed to developing better futures: for individuals, organisations, and society.

For us that means developing skills and creating opportunity for individuals
and organisations to perform at their very best. We believe in diversity of
thought and the fact that one size doesn’t fit all, so our solutions go the extra mile to be inclusive, tailored, and meet your specific needs.

In the wake of an extraordinary year, we have decided to formalise and strengthen our commitment to growing a sustainable and responsible business that puts benefit to people and society at the heart of its operation:

Growing responsibly and sustainably

As we build a legacy we can be proud of, not only do we support skills and careers, but we’re committed to leaving the planet in a better place than we found it. That’s why we’ve made the following commitments:

1. Supporting 50,000 learner achievements by 2027
2. Carbon neutral by December 2022
3. Net zero by 2040
4. Sustainability modules in all learning by 2023
5. £250,000 in charitable donations

The values we live by

Besides a strong sense of purpose, all our colleagues share a common set of values. These guide our choices and our behaviours, and in turn support the outcomes we deliver to you, our valued customers, learners, and partners. To be part of Babington is to be:

1. Brave: We challenge the status quo, embracing difference and change.
2. Caring: We do the right thing, working collaboratively and consistently.
3. Curious: We are constantly curious, finding new ways to succeed.
4. Determined: We are accountable, and driven to achieve the best results.
5. Passionate: We are passionate about delivering excellent outcomes.

Job Title:    Data Insights and Reporting Manager

3 month contract

Requirements

We are currently looking for a Data Insights and Reporting Manager on an interim basis, to support our Senior Data Reporting Analyst and our Data Reporting Analyst for a period of 3 months.

The candidate would need to be proficient in PowerBI, and SQL and have a strong background in turning reporting departments around.

Be able to build  a reporting structure from scratch

Context

What we currently have in place is a series of business-critical reports that use multiple data sources, including connections to excel spreadsheets store in SharePoint sites; naturally if these spreadsheets are missing entries, the refresh of reports break and this is causing real angst in the business etc.

The candidate will need to be able to break down the current reporting structure of each of our key reports and effectively start again and build from scratch in a way that is future proofed.