Customer Delivery Manager

Customer Delivery Manager with experience within the  life sciences industry (Clinical trials and/or eClinical systems preferably) is being sought out for a  SaaS  start-up

As the Customer Delivery Manager, you shall  take over the customer from the sales team, understand their  needs,  and go onto to managing the onboarding and implementation of  the customer’s solutions.

This is a great opportunity for anyone seeking a client facing role,  managing the delivery of customer projects, and is offering £40,000 - £50,000 with a flexible working model (remote with an office base in Reading)

As the Customer Delivery Manager, you will :

• Have experience of GxP environments and Good Clinical Practice (GCP), compliance and regulations put forward by the MHRA
• Lead projects; putting together the project plans and timelines, checking availability of resources and so forth
• Manage the customers, understanding their needs, giving them updates, providing knowledge,  as well as answering any queries.
• Be able to multi-task , working flexibly as needed  in what is a fast-paced, dynamic environment.

Send your CV now to be considered  - Interviews will start to take place ASAP

Solutions Architect – Outside ir35, 6 months, Travel, eCommerce

Newly created opportunities for Solutions Architects to join a dynamic and driven team, working alongside digital and eCommerce experts in a Tech Transformation practice.

You will be able to leverage and further build your domain knowledge as an expert, working on some of the most visionary and cutting-edge projects in the aviation industry.

Experience in defining, building, and testing complex digital solutions and integrations in the travel, airline, aviation, eCommerce, payments technology space.

Responsibilities:

• Undertaking in-depth technical and functional analysis
• Support client workshops, facilitate solution discovery & definition
• Project lifecycle activities such as: project coordination, requirements gathering, solutions architecture and definition, quality assurance, acceptance testing
• Definition and documentation of strategies, plans, analysis, requirements, solution concepts, architecture, and project status

Any exposure to NDC and ONE Order systems, merchandising solutions, fare shopping & pricing engines, airline revenue management systems, dynamic pricing systems, personalization and recommendation engines, payment systems.

Please make contact for full details and immediate consideration.

Backend Software Developer opportunity has become available working on the most advanced intelligent no-code automation platform. Enabling organisations to fast-track digital transformation rapidly, achieving a quicker return on investment.

Integrating and controlling systems, automating any business processes, extracting insights, transforming data, and software applications. All without a single line of code.

You will work at the forefront using state of the art web, machine vision and machine learning frameworks to do something that no one has done before.

This is a hybrid role based in Reading requiring 3 days on site a week, offering up to £60k

As the Backend Software Developer, you will:

• Work on complex problems and develop an Enterprise Development Platform.
• Be part of making the application highly performative, scalable, and resilient.
• Be emersed within an Agile and collaborative team. Participating in 2-week sprints, planning, retros, and daily scrums.
• Provide input in PRs/code reviews and feedback.
• Have commercial experience with C# .NET framework and Python.

Additional:

• Degree in Mathematics, Applied Science or Computing related subject.

This is a 2-stage interview process. If this sounds like the role for you and are interested in finding out more, please make contact.

Senior DevOps Engineer opportunity has become available within one of the market leading providers of data. Collecting information on some of the country’s fastest-growing businesses, from seed-stage start-ups to growing scale-ups and more. Helping over 20 different industries invest in, understand, and partner with businesses.

You will play an important role, working on DevOps project delivery and tech stack management, whilst collaborating with several different development functions in a rapidly growing company.  

If you like to work in a dynamic team with the scope to evolve and develop a company on a large scale, you came to the right place!

This is a hybrid role based in London requiring 2 days on site a week, offering up to £90k

As the Senior DevOps Engineer, you will:

• Lead junior members and collaborate with the development team on projects
• Implement upgrades, proactively monitor, and solve site reliability issues
• Draw from your experience in managing full web development tech stacks
• Use your knowledge of cloud platform (AWS)
• Utilize your commercial experience with tools like; Kubernetes/Django/Postgres/Docker
• Have worked with Python for 3 years in a professional capacity

This has a 3-stage interview process. If you’re interested in finding out more, please make contact.

Full Stack Software Engineer opportunity has become available within one of the market leading providers of data. Collecting information on some of the country’s fastest-growing businesses, from seed-stage start-ups to growing scale-ups and more. Tracking these companies, the people behind them and the ecosystem around them.

You will work in the Software Engineering team to help deliver new and improved ways of accessing, storing, analysing, and presenting data to make a better product. Focusing on delivering quick wins, feature creation and working with the product team, turning ideas into reality.

If you are someone that likes to be hands-on with data whilst being able to access your creative side, then you came to the right place.

This is a hybrid role based in London requiring 2 days on site a week, offering up to £75k

As the Full Stack Software Engineer, you will:

• Utilize your front-end experience (JavaScript, HTML, CSS) and your back-end experience (Python, Ruby, PHP) to help improve the platform with the product team.
• Implement machine learning models which is built in-house bespoke to better searches
• Be detail-oriented and happy to work autonomously when required.
• Upgrading performance and usability on tools to work with data from over 10 million companies.

This has a 3-stage interview process. If you’re interested in finding out more, please make contact.

Group Product Manager, Head of Product 

A global leading brand in its industry is seeking a Group Product Manager, Head of Product , to people manage a team of Product Managers.

This is an exciting opportunity for anyone seeking a new challenge, whether that be to scale a business, work in a more agile, fast-paced environment,  or both.

You will have had experience of  managing Product Managers , as well as been involved with the interviewing and hiring of Product Managers

As the Group Product Manager, Head of Product you will have:

• At least 2 years’ experience of managing Product Managers
• Experience of leading cross-functional software delivery-teams
• Strong agile delivery experience, having mapped and delivered stories  at least a few times a month
• Interviewed and hired Product Managers
• Strong experience in Split testing,  A/B testing
• Managed direct reports and lead people; Growing and motivating the teams ensuring OKR’s are achieved
• Ideally, an interest and understanding of how  privacy and security issues affect consumers today.
  
  

More details are available on making an application so get in touch now with your CV.

VP of Product Management, Director of Product Management

A global leading brand in its industry (online privacy and security services ) is seeking a VP of Product Management, Director of Product Management.

This is an exciting opportunity for anyone seeking a new challenge, whether that be to scale a business, work in a more agile, fast-paced environment,  or both.

You You will have had experience of growing a Product Management team; leading the recruitment,  planning the headcount budget and doing the candidate assessments and so forth.

As the Director of Product Management, you will have:

• Several years of experience managing those managers ( Group Product Managers)  who manage Product Managers
• Hired and grown a team of Product Managers,  in view of using that experience to design your own product management organisation
• Held a product management role for a large-scale product or service in the past
• Worked in a fast-paced agile delivery environment with cross-functional teams
• Done Split testing,  A/B testing, and have matured the process,  as well as used the results to drive commercial decisions.
• Lead products with long-term strategic road maps, contributing to the strategic vision of the company’s products and services .
• Managed direct reports and lead people; Structuring, growing and motivating the teams whilst defining the expectations and their career paths
• The ability to be honest in situations and self-improve as a result
• Ideally, an interest and understanding of how  privacy and security issues affect consumers today.
  
  

 More details are available on making an application so get in touch now with your CV.

At Branchspace we help travel companies build fit-for-purpose technology stacks and strategies which deliver best-in-class digital retail and distribution solutions and customer experience.

We're growing our company and are looking for a talented Digital Solutions Analyst to help us deliver key technology and consulting projects for our clients. You will be based in London, working on delivery or analysis projects related to travel eCommerce, digital distribution and digital transformation. A substantial part of our work involves being present on-site at our customers' offices, so some local or international travel may be required.

Who we’re looking for:

We would like to talk to people who have 3+ years working on Digital (esp. eCommerce) projects with the following specific experience:

• Working as an Analyst, Project Manager, Product Owner, Solution Architect, or similar
• Building effective digital user experiences and applications in complex domains
• Transactional / process-oriented applications involving complex back-end service integration (experience with travel-related systems would be an advantage)
• Leveraging online retail best practices in the design and optimisation process
• Experience co-ordinating requirements or solution design workshops, customer interviews and presentations to senior audiences
• Experience with technology sourcing projects and 3rd party vendor management would be an advantage
• Excellent knowledge of MS Excel and PowerPoint
• Good public presentation skills
• Excellent command of English (good knowledge of other languages would be an advantage)

As some of our clients are thought-leading airlines, we'd welcome additional experience with the following:

• Airline (or other travel-related) eCommerce and direct distribution technology, merchandising and PSS/reservation systems, payment systems, customer data and personalisation, etc.
• Understanding of the forces that influence airline online sales strategy (e.g. the market/competitors, regulatory, evolution of NDC)
• Fintech experience is also welcome

Last but not least, you need to be innovative, flexible and proactive, with a desire to help grow a great team. 

More about us:

We are a small team based in the heart of London, and have significant experience providing digital innovation and consulting services to travel brands and tech vendors.

This is a permanent, full-time role to help us meet the demands of our client base. As such we want you to help us shape our company's direction in a meaningful way. 

Ready to apply?

If you think this role is for you, please get in contact with us using the link above, or emailing jobs@branchspace.com

Please first ensure you meet the following minimum requirements for this role:

• Minimum 3 years working on technology or management consulting projects e.g. as an Analyst, Project Manager, Product Owner and/or Solution Architect
• Ability to travel abroad, sometimes at short notice
• You have existing right to work in the UK
• Living in, or able to relocate to, the Greater London Area – this is a London-based role
• You can work within a small team often with little direction
• Great communication skills
• Excellent knowledge of Excel and good PowerPoint presentations design ability

Infrastructure Architect - Consulting & Strategy, Smart Networks, Cloud

New created opportunity for an Infrastructure Architect who has a clear understanding of Networks, Cloud and IT Infrastructure trends, with knowledge of developing application migration, and data centre optimisation.

As one of the leaders in management consulting in the European market and an expanding global footprint supporting large-scale technology transformations; with a unique operating model that leverages a strong peer-to-peer culture, offering a practitioner's perspective on IT strategy, cost optimization, operational improvements, and business management.

With a clear mission to help business and IT leaders successfully deliver their most critical transformations programmes with positive outcomes; driving change for growth, lower cost, and risk, creating the trust that gives people the desire to act.

If you have experience & Capability in:

• Working in large complex environments delivering end to end projects
• Developing strategy and associated roadmaps
• Relationship management, with the ability to build, engage and consult with C-Level executives.
• Business development - exposure to pitches, proposal writing and formal tender responses.
• Proactive, passionate, keen to participate in shaping the future of the business.

We would love to hear from you.

If your objective is to be part of an ambitious team and benefit from your talent and enthusiasm in a group which knows how to offer you a dynamic trajectory and responsibility quickly, then do not hesitate to make contact.