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Business Analyst
Business Analyst opportunity within the private healthcare sector has become available for Business Analyst with end-to-end project experience ( discovery to delivery)
If you are someone that enjoys working in an autonomous environment where your ideas are heard, and where your work as a solutions driven business analyst is varied and challenging but also rewarding then, this is an opportunity for you – You will be making visible impacts across the organisation in the work that you do.
You will get to work in a collaborative, friendly and supportive working environment where your experience will continue to grow and develop.
This is a remote working role , with travel required to various sites across the UK as needed ( maybe 20% of role) and is paying £40,000 - £50,000
As the Business Analyst you will :
- Enjoy working on a variety of projects (mainly IT & Digital transformation projects)
- Work autonomously with the support of what is an engaging team with varying levels of experience
- Have at least 2-3 years proven experience but is now looking at growing and taking that next step
- Have worked on a couple of solid projects that you can draw experience from and talk about your endeavours
- Be a self-starter with the responsibility of taking a project from the beginning to end; Business case, Process mapping through to its physical delivery
- Have written Business Cases ; Challenge and push back as needed to justify
- Work in what is an agile and fluid environment where priorities can change and so be adaptable and be able to prioritise
This is a 1-2 stage interview process looking for an ASAP start - Send your CV now
Job Title
Professional Services/Support Engineer
About Arkivum
Arkivum is an industry leading tech start-up based in Reading. Our SaaS solution helps organisations solve the challenges associated with safeguarding and preserving digital assets for decades into the future.
Under new leadership since July-2020, Arkivum now focuses on the life sciences sector, and in particular, clinical trial data. Alongside this we are also partnered with Google in the European wide ARCHIVER programme – a project designed to push the boundaries of digital preservation for the European Scientific Research Community.
We have the technology, funding, experience, and capability to scale our business quickly. We are growing to meet the needs of our expanding client base and to scale out our growth in the coming years. As a result we are actively looking for someone who can help provide customer support and who has the desire/capacity to progress their career into other, more senior roles, as the business expands.
Our people are hands-on, entrepreneurial thinkers and doers. As a scaling start-up you are well supported by the open, approachable leadership team and given the freedom to deliver against our overall business goals.
Your ability to manage, and work within a team, engage and build relationships is a trait which comes naturally. You can quickly ascertain insights from stakeholder conversations and have a can-do approach and drive to push the innovation of the company forward.
The role
Due to continued expansion, we’re looking for a Professional Services/Support Engineer to join our team to provide customer support from onboarding and right through their tenancy with Arkivum. The successful candidate will have experience providing technical and application support to customers.
In the role you shall:
- Field 1st and 2nd line support requests, log these in the helpdesk system (Zendesk and Jira).
- Field customer product queries and provide Arkivum application support
- Troubleshoot customer problems whilst maintaining accurate records
- Undertake customer service requests; assist with data ingests, application administration etc
- Participate in tenant configuration and onboarding; tenant configuration, ingesting customers sample data and introducing customers to the Arkivum solution
- Be a customer champion
We are looking for candidates with the following skills/experiences:
- 2 years’ experience supporting software applications and/or delivering technical services to customers
- Excellent customer service skills, striving to exceed expectations
- Excellent communication skills, both written and verbal (English)
- Organised and able to take ownership of a task or project and see it through to completion
- Good time management including the ability to prioritise workload
- Experience working within Service Level Agreements
- A self-motivated problem solver
- Desirable (but not essential) skills/experiences include:
- Simple data analysis using Microsoft Excel and/or scripting languages e.g. Python
- Basic understanding of XML and JSON file formats
- Knowledge of NoSQL and/or relational databases technologies e.g. MongoDB or PostgreSQL
Remuneration & Benefits
- Competitive salary
- Contributory pension
- 25 days paid holiday per annum + bank holidays
- Private medical and dental insurance
- YuLife, life insurance scheme
- Access to electric car scheme and cycle to work scheme
- Regular company socials
Reporting Relationships
- Operations / Customer Success Manager
Front End Developer opportunity has become available within a digital HUB of a global leading company offering solutions across Europe, Asia & Africa. Working as part of a fast-paced agile delivery team developing websites along with serverless infrastructure into the digital estate.
Working through a backlog of features, improvements, and enhancements, delivering business value through the development of digital technology. Be part of an agile team, collaborating with senior developers and architects. Overall, contributing to the product roadmap and coming up with creative solutions to business problems.
This is a hybrid role based in central Reading requiring 3 days on site, offering up to £50k basic salary + package.
As the Front End Developer, you will have:
- Experience in programming front/back end with JavaScript flavours (React, Node, ES6+).
- Delivered B2B, B2C websites.
- Knowledge of Content Management Systems (Contentful, Sitecore, Drupal).
- Worked with cloud platforms like Azure and GCP.
- Managed projects in CI/CD (e.g., Jenkins, CircleCI etc.)
If you’re interested in finding out more, send your CV for immediate consideration.
Digital Project Manager
Digital Project Manager, Technical Lead opportunity has arisen with a Marketing Digital Agency. This is a new role with the opportunity to manage a small team.
As the Digital Project Manager in a newly created role, you will be given the opportunity to shape the position as you see fit whilst working with both external customers and internal teams.
The role is paying £45,000 - £55,000 and offers a flexible working arrangement (ideally on site 1-2/week) at their office in Guilford.
As the Digital Project Manager, Technical Lead you will :
- Have proven experience as a Tech lead or Project Manager within a Digital Agency; ideally within marketing
- Possess excellent working knowledge of website and their construction ( with a bonus background of building websites, apps and online campaigns)
- Ideally have some experience with HubSpot or other marketing automation platforms
- Have hands on QA/testing experience
- Be able to manage the business analysis and discovery stage of end to end projects
- Manage multiple digital projects, working to tight deadlines
- Interface with clients; Understanding their needs and meeting their expectations through to successful delivery of their requirements
- Work closely with both external and internal teams , both in-house and offshore development teams
Send your CV now for immediate consideration – This role is looking for an ASAP start .
Java Developer – long-term contract (Inside IR35) – up to £450 per day
A leading consultancy are hiring for an experienced & Senior Java Engineer for a key client in Glasgow on a long-term contract (Inside IR35) to assist an existing team in building an exciting product used by their customers.
As a Java Engineer, you will work on Core Java/Java 8+, Spring & Springboot ecosystem, unit testing etc on the apache camel framework as part of an agile team, where if desired, you will also have the ability to take on scrum master responsibilities.
Key skills & experience:
- Senior Java Development experience
- Technical expertise with Java8+, Spring, Hibernate, Apache Camel Framework
- Ability to work on-site up to 3 days per week
For more information and immediate consideration, please get in touch.
Digital Product Designer (UX/UI)
Product Designer ( UX/UI) with Enterprise Environment experience is being sought out by a world leading global organisation in the energy sector. You will be working as part of the Technology Centre leading a UX application in its vision and direction.
As a seasoned Product Designer, you shall work across the end-to-end product design process ( Discovery to Delivery); From the UX Research, through to mapping the journey, User Interface design (UI) and prototyping, to doing the user testing before handing over to the development teams, working as part of the User Experience (UX) team with User Researchers, Interaction Designers, UX Designers and Visual Designers, using your UX and UI experience.
The role is paying £60 - £70k ~ with extensive benefits and will require you to be on site 2 day/week in Oxfordshire – Relocation package and assistance also offered.
As the UX/UI Product Designer you will have:
- Proven end to end experience as a Product Designer including User Research, UX and UI
- Experience of working as a Product Designer in an enterprise-wide environment
- Worked on B2B applications used by multi-disciplinary teams
- Worked on complex applications presenting complex technical data, looking at the workflows for different teams as part of the design process
- Solid stakeholder management skills, communicating your designs to both internal and external stakeholders through written ( sketches, mock-ups, wireframes) as well as verbal (workshops) communication
- Lead research in understanding the users and their needs
- Reviewed requirements and translated these into compelling design concepts
- Experience of testing designs with the users as part of the end-to-end process
- Worked in an agile environment
Send your CV now for further information and to be considered for the role – There is a speedy turn-around on feedback and interviews
For all vacancies:
• Ideally 2 to 5 years experience in the role (those with 5 years plus still of interest)
• Retail experience a bonus but not essential. Experience in hospitality, leisure, health, B2B and telco also very useful
• Must have a degree (ideally IT related)
• Strong and clear communicator
A degree in business or tech is required – not top uni
Consulting experience is not required but would be good, same for BD.
The working model is hybrid, some of our clients are back in 1 day a week.
Most clients are London/UK. Travel into Retail Reply's office (in Victoria, London) would be for quarterly company meetings, one-off type social events or if the resource was not on billable work, they may be expected to come in once a week or so
Solution Architects
£70k-£85k +10% bonus, £4.5k car allowance and £1.5k flex benefits
• Software engineering and/or solution designer background very useful
• Solution architects rather than technical architects – i.e. experience of architecting solutions for applications/products rather than infrastructure components such as networks, operating systems, servers, etc
• Experience of working with a variety of stakeholders
Enterprise Architects
£75k-£95k +10% bonus, £4.5k car allowance and £1.5k flex benefits
• Solution architecture background very useful
• Business architecture experience a bonus
• Understanding/experience of capability led planning
• Strong stakeholder management skills
Business Analysts
Senior BA - £60-£70k +10% bonus, £4.5k car allowance and £1.5k flex benefits
General BA’s – flexible dependent on experience
• Experience of working with a variety of stakeholders at many levels
• Supported projects using either agile, waterfall or hybrid methodologies
• Ability to think analytically and creatively to solve problems
• Requirements elicitation, documentation and management skills
• Process mapping and improvement skills
• Awareness of the SDLC Product Owners
• Experience of working with a variety of cross functional stakeholders at many levels
• Deep understanding and experience with Agile methodologies
• Experience creating roadmaps, epics, features, user stories etc
• Understanding of scaled Agile approaches
• Excellent knowledge of Agile tooling options
• Ability to manage and interrupt feedback to achieve the best possible with both results and process
• Passion for Product Management / Ownership
Product Owners
Flexible dependent on experience
• Experience of working with a variety of cross functional stakeholders at many levels
• Deep understanding and experience with Agile methodologies
• Experience creating roadmaps, epics, features, user stories etc
• Understanding of scaled Agile approaches
• Excellent knowledge of Agile tooling options
• Ability to manage and interrupt feedback to achieve the best possible with both results and process
• Passion for Product Management / Ownership